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Privacy Policy

Who we are

Our website address is: https://www.propellerteamtraining.co.uk.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We collect and use your information sent to us by yourself to communicate with you about the products and services we are supplying. This information may also be used to register candidates on our learner management system which is hosted by a third party company.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

We will store information to be able to contact you about courses you have booked or changes to these courses. We will only share your contact data with your permission to other training providers we feel may be able to provide a service we are unable to. If we outsource an event to another provider we may share your details so they can contact you about the event.

Additional information

How we protect your data

What data breach procedures we have in place

Should we have a data breach we will contact our website administrators to ensure the breach is limited or prevented as much as possible. In the event of a data breach we will endeavour to contact all known victims of such a breach and if necessary under the general data protection regulations we will contact the information commissioners office and notify them.

What third parties we receive data from

We receive data from social media interactions. These include but are not limited to Facebook, Instagram and YouTube.

Refunds and cancellations

All face to face or live delivered training, either in person or via the internet are non refundable 7 days prior to the date of the event. You will be able to reschedule your training or book onto another event. All eLearning courses are non-refundable once you, the learner, has been registered on our learner management system.